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Bit Set Matco
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How do we define integrity? Ultimately a question each individual must decide for themselves. The American Century Dictionary defines integrity; 1 moral excellence; honesty 2 wholeness; soundness. When one becomes an entrepreneur integrity is an essential ingredient. We must conduct our day to day operations with the utmost honesty and integrity we would have others conduct there dealings with us. It goes back to grade school, remember the golden rule. Do unto others as you would have them do unto you. No simpler yet challenging task has been presented. It really is simple yet some people find it challenging not to bend the rules just a little bit.

I'm not talking about right and wrong. For the most part that is cut and dried. The overwhelming urge to stretch the truth, to make something more enticing, or just make it sound a little better. It's like we learned in Sunday school, right is right, and wrong is wrong. Besides it is always easier to remember things if you are doing it right. In my opinion the customers deserve the best that we have to give them. Perform beyond the customers expectations. They deserve our best.

Live your business life like it depends on integrity. Ultimately it does. Many have tried to operate with less and have had some success. But ultimately they are found out and there business will suffer. Even if they are never found out, is that how you want to operate your business? In the end we all have to sleep in our bed at night. Try to treat others the way you want to be treated and in the end you will win.

To sum it up I strive to achieve a higher standard of moral excellence. Continue to give the customer more than they pay for. You can never go wrong by overachieving in your integrity. I have heard it said many times the last few months by some of the most successful people out there, givers get. The more you give, the more you get back in return. I feel one cannot be to honest. Honesty is an essential ingredient in our day to day lives. To your ultimate success!

Michael Matney Sr. is an entrepreneur and internet success coach. To find out more about my company check out http://www.michaelmatneysr.com For an application and to find out more about my primary business opportunity go to; http://yourturnnowonline.com.

Clark Heintz: "The Man Behind the Great Deals"

Clark Heintz has automotive tools and equipment in his blood. Following in the footsteps of family members who were in the Snap-on business out in California, Clark and his brother decided to jump on board, as well as Clark's nephews. In total, there were seven Heintz family members at one time working for Snap on–a family dynasty built around auto tools and equipment.

Clark began his career with Snap-on in Concord, NH in 1974. A top dealer for 34 years, he was one of only 7 dealers in the state of New Hampshire when he first started. "It's grown quite a bit since then," he says.

The job suited him, and was obviously a good fit. He made a name for himself during his time with Snap-on, as a "Top 100 Dealer in the World" a whopping 27 times during his 34 year tenure, peaking as #3 Dealer in the World in 1998. He also served in other roles, including as a Snap-on Field Manager for 3 years, as well as Chairman of the National Dealer Advisory Council for 9 years.

With such an incredibly sucessful track record, I had to ask him why he left a thriving business as a franchisee to open his own business. "With all the changes Snap-on was experiencing, I got an acceptable offer and acted on it," he states.

Snap-on helped pave the way for the transition to independence. "Along the way, Snap-on gave franchisees the option to have more than one van," Clark goes on to explain that many Snap-on dealers might typically have two vans at the most. "I had, at one time, as many as 5 vans, and had 3 vans for 9 years, which necessitated a bigger facility to house inventory, so I bought the warehouse in 2001."

With more work than he could handle by himself, he had as many as six employees at one time, including a full time mechanic, an inventory manager, as well as an assistant.

Having the warehouse helped propel him toward his own business, but he was also motivated, in part, because he felt he could get a better value on products for customers. "By branching out and becoming independent, I've found that we can often offer the same product and same quality for less money."

Clark Heintz Tools & Equipment, LLC officially opened in 2008. Though his Snap-on experience has certainly carried over to his newly-found independence, he also learned quite a bit as he went along. "I learned the tool and equipment business thoroughly, as well as repairs, and product knowledge. I learn products from customers, and see what products are available, who makes them, learn features, benefits, the way products work and how best they would help the customer."

He further explains, "There may be three tiers of price range for a product group, and you can determine the customer's particular needs and price point. For example, air compressors: a homeowner or hobbyist may want less than a commercial grade product but a shopowner would need a professional shop application."

He is a big believer in the concept of listening to and understanding his customers. Once he's able to get a handle on their goals with respect to the products they are interested in, he can guide them in the right direction. So a lot of the learning comes from focusing on the customer and their needs and wants.

"The big thing now is, people go online to do their shopping. We try to give them the best price we can and be competitive to the lowest online prices. We also want to have it in our inventory, sell it the same day, then after the sale, service the needs someone might have, for additional product or for those things that, over time, need service. We are not just an online store, we have a shop, the service, and the inventory. We always encourage people to call us; we want to develop a relationship with them and encourage them to come back."

With a wide range of products, great manufacturer connections, and speedy shipping options, not to mention onsite inventory and service offerings, Clark Heintz strives to earn repeat business from his customers.

Offerings at the shop include a complete line of shop equipment and anything a technician might want for his tool set, including great buys on tool boxes.

Clark Heintz Tools & Equipment also carries used garage equipment which is everchanging. At the moment, he has in stock:

• Matco MB8525hrb black double bank rollaway toolbox with riser
• Snap-on super Deluxe Brake Lathe with stand and complete adapter set for truck and auto, drums and rotors
• 4400LB. OTC Diesel Engine Crane
• Trans Tech ATF Fluid Recycler
• Motorvac Coolant flush
• Snap-on MODIS Scan Tool Set
• VAT 45 Charging System Analyzer
• Vacutec Evap Smoke Machine

You may also visit Clark Heintz Tools & Equipment online at http://nhproequip.com/.

About the Author

Clark Heintz Tools & Equipment LLC is based in Bow, NH, and not only sells discounted auto tools and equipment, but they are a fix-it shop as well!

Seattle: Tony Schumacher final report
SEATTLE, Wash., July 11, 2010 - Tony "The Sarge" Schumacher lost a "pedal-fest" in the second round against Antron Brown, his Matco Tools/U.S. Army teammate, in today's 23rd annual NHRA Northwest Nationals here at Pacific Raceways.

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This entry was posted on Saturday, February 2nd, 2008 at 4:41 am and is filed under Screwdrivers And Pliers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.